Your dental experience begins with understanding your unique needs and goals. At Epic Smiles, we offer two distinct pathways for your first visit, each designed to provide the most appropriate care for your situation.
‘They explained everything they were going to do. Answered all my questions… they definitely helped me be more relaxed!’ – Gabe, Google Review, June 2025
Choose Your Path
Pathway 1: Single Problem Visit (Approximately 30 minutes) Perfect for patients with a specific, clearly defined dental concern or those seeking a targeted hygiene visit. This focused approach efficiently addresses your immediate need while embodying our core values of attentive listening, clear explanation, and compassionate care.
What to Expect: – Warm welcome and confirmation of your specific concern – Focused examination by Dr. Lima related directly to your stated problem – Clear, concise explanation of findings – Discussion of solutions and next steps – Efficient scheduling for any necessary follow-up.
Pathway 2: Comprehensive Examination (Approximately 60-90 minutes) Our preferred and most thorough approach for patients interested in gaining a deep understanding of their overall oral health and partnering with Dr. Lima to develop a personalized, long-term master plan.
What to Expect: – Unhurried initial conversation with Dr. Lima about your dental history, experiences, concerns, goals, and any anxieties – Thorough clinical examination, including necessary diagnostic records – Guided “Tour of Your Mouth” with Dr. Lima, collaboratively reviewing findings in key areas: appearance, bite and function, individual tooth condition, and gum and bone health – Open discussion about findings and their implications – Co-creation of a prioritized plan based on your interests and goals – Introduction to Treatment Coordinator for treatment options, sequencing, and financial considerations – Establishment of foundation for long-term dental health partnership.
Treatment Planning Partnership
Your treatment plan is developed collaboratively:
- Your goals and concerns are the starting point
- Comprehensive approach considering function, health, and aesthetics
- Phased treatment options when appropriate
- Conservative approaches are considered first
- Specialist referrals are made when needed for optimal care
Comfort and Anxiety Management
We understand dental anxiety is real and common:
- Gentle, patient approach from Dr. Lima and our team
- Clear communication about what to expect
- Anxiety management options are available when needed
Financial Discussion
Before any treatment begins:
- Clear treatment estimates with no hidden costs
- Insurance benefits explanation and maximization
- Payment options and financing are available
- Prioritized treatment plans to fit your budget
Before Your Appointment
- Complete health history online or arrive 15 minutes early
- Bring a current medications list and any previous dental records
- Consider your goals and any concerns you’d like to discuss
Our Commitment
Whether you choose a focused visit or comprehensive examination, you’ll experience Dr. Lima’s patient advocacy approach developed through 25+ years of specialized experience. We believe in understanding people, not just teeth, and every interaction reflects our commitment to your comfort, function, health, and confidence.
